Service Policy

At Digital Wave Lab, we provide website design services tailored to your business needs.

Project Scope

All projects are planned based on agreed requirements, goals, and discussions with the client.

Any additional features or changes outside the agreed scope may require extra time and cost.


Design & Approval Process

All websites are first created as concepts or preview versions.

We refine the design based on your feedback and proceed only after your approval before final delivery or launch.


Revisions

We provide reasonable revisions during the project to ensure the final website meets your expectations.

Revisions must stay within the agreed project scope.


Payments

Payment terms are agreed before the project begins.

Work may begin after an initial deposit (if applicable), and final delivery is completed after full payment.


Refund Policy

Due to the nature of digital services, refunds are not provided once work has started.

However, we work closely with clients to make necessary adjustments and ensure satisfaction through revisions.


Delivery

Project timelines depend on scope and client responsiveness.

Delays in feedback or approvals may affect delivery time.


Contact

For any questions about our services, please contact us through our website.


Last updated: 04/05/2026